After-sales service

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Device affected by the defect

A deviceA power supplyA cableA control boxA solar module

Mini-WATA™WATA-Standard™WATA-Plus™Midi-WATA™Maxi-WATA™

The serial number of your device is engraved on the case of the WATA-Plus™, Midi-WATA™ and Maxi-WATA™, on the upper plastic block of the WATA-Standard™ and underneath the Mini-WATA™

WATA™ device failure diagnosis

YesNo

YesNo

Yes, they work properlyNo, they do not work properly

YesNo

YesNo

YesNo

OuiNo

WATA™ power supply failure diagnosis

YesNo

The gridSolar panelPower generator

YesNo

YesNo

YesNo

YesNo

Yes, there is no smell of chlorineNo, there is an important smell of chlorine during production cycle

YesNo

WATA™ cable failure diagnosis

YesNo

WATA™ control box failure diagnosis

YesNo

WATA™ solar panel failure diagnosis

YesNo

To better understand the source of your problem, please send us at least 3 photos of the defective item if possible



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  • Wata™
  • 2019/01/28